We stand behind our products at Mustang Woodcrafters, and will gladly accept merchandise returns subject to the guidelines below. At your option, we will replace the product or refund your payment.

• Call 937-524-6656 or e-mail Mustang Woodcrafters and request a return.
  
  
• Place the original package inside another shipping carton, along with a copy of your invoice and a brief explanation of why the original merchandise is being returned. Do not mark on the original container or use as a shipping carton.
  
  
• Send the package to:
  
  Mustang Woodcrafters
  2180 Fenner Road
  Troy, OH 45373
  
  
  

Important Notes

1. Freight collect or COD returns cannot be accepted.
2. Parts received by Mustang Woodcrafters without a notice of the return and copy of the invoice may be returned to you COD for freight charges incurred or held for processing until it has been determined that the return was made for justifiable reasons.
3. A 15% restocking charge will be imposed on parts returned due to customer error.
4. All parts must be returned with all accessories enclosed in the original packaging.
5. To receive a credit or refund, parts must be returned within 30 days. Incorrect orders must be reported within 30 days.
6. A 30-day warranty is available for product replacements unless otherwise stated in the catalog.
7. When returning merchandise, please place the original package inside of a shipping carton. Do not use the original container as a shipping carton.